Our customer care team are on hand to answer any queries you may have regarding our products, we have tried to list the most frequent one, we hope you find them useful.
Are your Blinds Child safe?
Yes,all our blinds come suppied with 'Warning' swingtags to highlight the possible risks.
We also, supply free of charge, child safety devises with all products supplied. We highly recommend that these are installed in accordance with the instructions supplied.These include cord tensions, that snap if undue pressure is applied.
Is shopping with you secure?
Yes, we only use 100% secure encrypted payment providers, Nochex and Paypal that enable Mastercard and verified by Visa 3 D secure
Do you install blinds?
No Lancashire Rose blinds supply blinds only, all our blinds come with full easy to follow instructions
My blind was damaged on arrival what should I do?
We thoroughly inspect every blind we make it before it leaves our factory to ensure that it is in perfect working condition and that all relevant accessories and brackets are included. Your blinds are then carefully packed by our despatch team but very occasionally they can be damaged in transit for reasons out with our control.
If this happens we ask you to phone our Customer Service Helpline, in the first instance, on 0161 4088633. If a blind has been damaged in transit we will arrange for the pick-up of the blind and following our inspection to determine the cause of the damage we will remake the blind and send it back to you by return post. Please note: we are not liable for any damage that has been caused to a blind through incorrect fitting or operation and if this is found to be the case we will charge you for remaking the blind and all post and packaging costs incurred.
How do you keep your prices so Low?
We aim to offer the most competitive prices for made to measure blinds on the web. We buy our textiles and components in large volumes from tried and tested suppliers and using the very latest production techniques and technology to custom make your blinds means that we can pass the savings directly on to you, this includes free delivery.
Can I order blinds if I live outside the UK?
Sadly at present we only deliver to the UK as standard, however we can deliver to other areas, please call us on 0161 408 8633 to get a quote.
How Quickly will I recieve my order?
As these are made to measure blinds, each one can take up to 14 working days. How ever if you need you blinds quicker please contact us, we will do our best to help.
Can I wash My Curtains?
Our curtains should only be dry cleaned as normally washing machine cycles and degergents are too harsh
Now you can buy your blinds online and have them delivered to anywere in the United kingdom and Ireland. Below is just a small sample of the areas we deliver made to measure blinds to every day.
